Frequently Asked Questions

Find answers to the most common questions about HireAlens.

General

For Clients

For Photographers

Technical Support

Still Have Questions?

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Preparing your photography experience

Frequently Asked Questions

General

What is HireAlens?

How does HireAlens work?

Is HireAlens free to use?

For Clients

How do I book a photographer?

What payment methods do you accept?

What is your cancellation policy?

How do I leave a review?

For Photographers

How do I become a photographer on HireAlens?

What is the verification process?

What commission do you take?

How do I get paid?

Technical Support

I'm having trouble with my account. What should I do?

I'm having trouble booking a photographer. What's wrong?

I'm having payment issues. What should I do?

Still Have Questions?

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Frequently Asked Questions

General

What is HireAlens?

How does HireAlens work?

Is HireAlens free to use?

For Clients

How do I book a photographer?

What payment methods do you accept?

What is your cancellation policy?

How do I leave a review?

For Photographers

How do I become a photographer on HireAlens?

What is the verification process?

What commission do you take?

How do I get paid?

Technical Support

I'm having trouble with my account. What should I do?

I'm having trouble booking a photographer. What's wrong?

I'm having payment issues. What should I do?

Still Have Questions?