Terms of Service

Our Role

• • Provide a platform for photographers and clients to connect
• • Facilitate communication and booking processes
• • Process payments securely
• • Provide customer support

Account Creation

To use our Service, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Requirements

• • Provide accurate and complete information
• • Keep your information up to date
• • Be at least 18 years old (or have parental consent)
• • Have the legal capacity to enter into contracts

General Conduct

You agree to use the Service in accordance with all applicable laws and regulations. You will not use the Service for any unlawful or prohibited activities.

Prohibited Activities

• • Posting false, misleading, or fraudulent information
• • Harassing, threatening, or abusing other users
• • Violating intellectual property rights
• • Attempting to circumvent our security measures
• • Using automated systems to access the Service
• • Sharing inappropriate or offensive content

Service Arrangements

Photography services are provided directly by photographers, not by HireAlens. We are not responsible for the quality, delivery, or any issues with photography services.

Photographer Responsibilities

• • Provide professional photography services as agreed
• • Maintain appropriate insurance and licenses
• • Deliver photos within agreed timeframes
• • Respect client privacy and property

Client Responsibilities

• • Provide accurate information about your needs
• • Pay for services as agreed
• • Respect photographer's time and equipment
• • Provide access to necessary locations

Payment Processing

We process payments securely through our platform. All payments are subject to our payment terms and applicable fees.

Fees

• • Platform fees are clearly displayed before booking
• • Photographers pay commission on completed bookings
• • Clients may be charged booking or processing fees
• • All fees are non-refundable unless otherwise stated

Cancellation Policies

Cancellation policies vary by photographer and are clearly displayed before booking. Please review these policies carefully.

Refund Policy

Refunds are subject to the photographer's cancellation policy and our platform terms. We will process refunds in accordance with these policies.

Platform Content

All content on the HireAlens platform, including text, graphics, logos, and software, is owned by HireAlens or our licensors and is protected by copyright and other laws.

User Content

You retain ownership of content you upload to our platform. By uploading content, you grant us a license to use, display, and distribute it as necessary to provide our services.

Service Disclaimer

The Service is provided “as is” without warranties of any kind. We do not guarantee the availability, accuracy, or quality of any services provided through our platform.

Limitation of Liability

To the maximum extent permitted by law, HireAlens shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.